Return & Exchange Policy Frames: 30-day return policy for unused frames Lenses: Custom lenses cannot be returned Accessories: 14-day return policy Conditions: Items must be in original condition
Warranty Information Frames: 1-year manufacturer warranty Lenses: 1-year scratch warranty Repairs: Free adjustments for 6 months Coverage: Normal wear and tear excluded
Privacy Policy Your personal information is kept confidential We do not share data with third parties Medical records are protected by law You can request data deletion anytime
Medical Aid Claims We submit claims on your behalf Coverage varies by medical aid scheme Gap payments may apply Contact us for specific scheme information